The Disney Movie Rewards program is a great concept. Go and purchase Disney movies, input the codes found inside, and you get the points. Save up your points or spend them as you go on prizes and you really feel like you get something for your money. Joining also entitles you to receive coupons for $5-8 off newly released Disney movies. However, not everything with this program goes as smooth as you would like it to.
In purchasing Cars on Blu-ray, the reward code from our DVD wasn’t valid for some reason so we couldn’t get the $8 off for upgrading to the bluray version. Being told by a toy store representative if I bought the DVD/Bluray version and input it, I could then qualify for the $8 coupon. Since the sale at the store was to save $10 anyways and I found a deal for two Blurays for $25 at Best Buy, I figured this was a great idea. After all, the purchase of Cars on Bluray also got us free tickets to see Cars 2 in the theatres and the movie would make a great gift.
So I purchased the DVD/Bluray combo, input the code and got 125 points like it was a Bluray. The automatic screen to get the $8 coupon didn’t come up. I emailed the company as the expiration date to use the coupon was quickly approaching. In the meantime I had bought two movies for $25 at Best Buy and used another coupon for the other movie and got the Bluray/DVD version of Cars for the second movie ticket. However, I was more than a little surprised when my code for this purchase wouldn’t validate.
I emailed the company that I got the error message that I had already redeemed points for Cars. I explained that I had purchased two versions of this movie; one was the DVD combo and the other was the Bluray combo, so there were different UPC numbers that went with these movies. I told them the whole reason for me purchasing the second was to get the free movie ticket, which doesn’t pop up unless you are able to successfully redeem your points on the purchase. After a week of no response, I had to email them again. I finally got the response that you could only redeem one copy per format of the movie for points and movie tickets. So I explained again it was was different formats with unique UPC codes and that I purchased it for the free movie ticket. The end result is that Disney won’t make good on this. They won’t issue the 125 points to reward me for my purchase nor will they forward on the movie ticket for Cars 2. So be wary before you make the same mistake of buying multiple copies as gifts for others because you won’t be rewarded for your purchase.