These are the five most important aspects in business success, no matter what your title is. However, a manager is simply a fellow employee who has the additional title of “leader.” So, break some ground by remembering to manage yourself and your own behaviors before looking to guide others.
Building trust is the number one key to guiding your co-workers. Don’t waste time with empty promises by telling someone what they want to hear. Just because you are the leader, does not mean that the folks who work with you are morons. And remember, since you are the boss, your co-workers will most likely specially talk behind your back, which will eventually reach the ears of your own bosses. If you happen to be the owner of the company, don’t fool yourself into thinking you don’t have to answer to anybody: think “customers”. Don’t give your co-workers cause to discuss your dishonesty or you can file your job and your business under “short-lived”.
Good communication skills will open the door to that trust. Let your co-workers know your expectations and limitations with regular meetings. Also, it is a good idea to ask them what they expect from you; allow for self-criticism and ask your co-workers what you can do to make their jobs more efficient.
Remember that you really are replaceable, so avoid the cocky, holier than thou route. Respect in the workplace starts at the top, so let others know that you will listen to their suggestions and ideas. Let your co-workers know that you are there to listen to their ideas, not just to tell them what to do. Regular meetings will help you to accomplish this. You did not and will not see the word “subordinates” in this article. Respect is earned, it is not a given. Be assertive without being arrogant. And remember, body language speaks volumes through actions rather than verbiage. All parties should remember that it is okay to agree to disagree.
Part of your job as a manager is to motivate your co-workers. That is best accomplished by giving a occasional pat on the back, which will ensure that your co-workers feel effective, thus being more productive.
Bring your sense of humor to work; it will break the ice in just about any situation. Remember that we all have bad days. People make mistakes and so when a problem arises, control your emotions and don’t react in a fit of temper. This is not to say that all mistakes are okay: you have made it to management, so you should know what is acceptable and when to push the button of termination.
Again, it is imperative that you know how to manage yourself, before you can even think of leading others.