To be a manager, you need to be able to dictate clearly and effectively, the goals you have set forth for your team to accomplish, as well as the time frame, consequences, and rewards. But you already knew that. What you may not be aware of, however, is what grants you the power to do this. It’s respect. The top managers know it, and on this page they’ve been good enough to share some of their winning secrets on how to earn it. That’s what this article is all about. Respect. Follow these five secrets, and you’ll be sure to get it.
Secret #1. Learn what makes them tick:
This may seem like an obvious one to begin with, but trust me, you wouldn’t believe how many people I’ve talked to who’s managers had no clue how to relate to their employees. It’s not that you need to be their friend, indeed that is often frowned upon, but rather that you need to understand their reasons for working, and what motivates them.
Obviously the answer to that depends not just on the individual employee, but the field in which he, or she is working. For example, a fast food worker may be working their first job, eager to learn the ropes while they earn some pocket money, whilst a waiter at a decent restaurant presumably already has experience, and is looking for a steady paycheck plus tips, with which to support themselves financially.
Secret #2. Be great at their job:
This one comes to us from Cynthea, a manager from a large clothing chain in Bedford, NH. She says, “They need to see that you know what you’re doing when it comes to ordering them around. Just last month, we had a new employee who was slacking when it came to folding shirts. I pulled him aside, and demonstrated just how to fold. Once he realized I knew what I was doing, and what I was looking for, he always made sure to do a great job in order to impress me!” Like Cynthea says, it’s all about respect.
Secret #3. Make it clear who’s in charge:
While it’s fine to have a good rapport with your employees, you need to be careful to make it clear that you’re the one wearing the pants, so to speak. Denver, a sales manager for a telecommunications company in Texas, tells us to be sure to run a benevolent dictatorship. He says, quote: “You know what you’re doing, and you’ve got their backs, but the end of the day it’s not a democracy. You call the shots.”
Secret #4. Passion:
Turning a profit for the company is obviously the cornerstone of your job as a manager, but it’s not the only thing. Cultivate a healthy environment for your employees, and be sure to show a passion for what you’re doing, and a drive to get things done in the best, most effective way possible.
Secret #5. Know when to fire:
Firing an employee is never fun, but non the less, it is sometimes a necessity. If a subordinate steps out of line over and over again, despite proper warnings, or is chronically ill prepared and sloppy with their work, the call to issue a pink slip may very well need to be made.