Whenever we read the websites of governmental agencies we always find links that show their policies and procedures. Looking at the basics we find that objectives are shorter steps formulated in an incremental manner to help agencies meet their goals. For one particular public agency, the Department of Corrections, public safety motives its policies. Then as we level off their perspective on this concept we move on to those other reasons for performing to those expectations that result in a safe and secure prison environment, sound custodial practices of those inmates incarcerated, productive measures to allow inmates to be prepared for the release into the community and further motivation to follow state laws and regulations related to safe practices and efficient training programs.
Glancing at one such policies, one can only suspect that the primary goal is to attain substantial compliance with such policies that exist for those purposes stated above and how they are evaluated and reported to the Director for any action necessary to improve their services or methods of operational effectiveness to justify their funding and their purpose to the public and chief executive of the state.
It appears however, where there are incompetent humans in charge of ensuring compliance, these policies are usually communicated ineffectively and seldom understood thoroughly enough to provide the intended purpose or goal of the policy. As a result, policy is usually communicated ineffectively and seldom understood thoroughly by most of the targeted individuals that include managers and subordinates.
Distraction from established policies and procedures can quickly create and become a new standard of operating and essentially evolve into a different practice that was intended to be the practice or procedure as written upon conceptual and visionary thinking. Although contrary to those written guidelines contained within the policy written this metamorphosis takes place often and results in inconsistencies noted during these audits.
Ever since the horrific prison escape from the Kingman prison, the agency has focused on its readiness, standards of security awareness and effectiveness and staff being compliant with those security policies in place to prevent another such disastrous event. Today, I am unsure just how much of that goal we have accomplished and how much more work is to be done to be where the policies and procedures developed wanted the agency to go.