Nobody want to fall victim to a scam. Unfortunately, a lot of eBay and PayPal users do fall for a scam of some sort at one point in time or another. It’s unavoidable sometimes because there are so many ways a scammer can trick another user of these services. There are plenty of things users can do to protect themselves though – knowledge is the first line of defense. In that vein, you will want to know about the following scams or shifty practices.
eBay: The Waiting Until It’s Too Late Game
Pretend that you buy something on eBay and have to wait forever for the item. You contact the seller to get your money back, but they shrug you off for as long as possible. Eventually, you go to file a claim against them only to find out that you no longer can. Buyers on eBay can only file a claim in the Resolution Center up to 45 days from the sale date of a particular item. You cannot let a seller stop you from filing a claim for this long or you won’t be able to get your money back, especially if you paid without a credit card. In all cases, you must file a claim within 45 days – and really much sooner than that.
PayPal: Credit Card Charge Backs
For sellers, credit card charge backs can be nightmares. You might sell a person a great item that they do receive quickly. An evil person can then go ahead and file a charge back on their credit card against your PayPal account. Unfortunately, you won’t be able to touch the funds in your account, and the buyer could easily scam you out of the money by saying they never made that particular purchase. PayPal often rules in favor of the buyer with a credit card, so you could be out of luck. The best way to avoid this is to always keep delivery confirmation and quickly talk to the credit card company to get the money back from the actual scammer.
eBay & PayPal: The Unconfirmed Delivery Case Fiasco
Cases can be opened up in either eBay or PayPal, so this one applies to both. A buyer can easily claim an undelivered item against a seller if the seller failed to use delivery confirmation. In fact, you will automatically lose in most cases if you can’t provide delivery confirmation for an item you sold. Buyers can usually figure out if you didn’t use delivery confirmation because the package will be missing a label. You should always use this service to ensure that packages are delivered. Otherwise, you might lose a case, which means you will lose your item and your money to a scammer.
PayPal: Filing a Case to Put a Hold on Funds
For any reason, a buyer could open a PayPal case against you, which automatically puts the funds on hold until the problem is resolved. A person can do this without any legitimate reason just to make you angry and bar you from accessing your own money. They usually won’t be able to get their money back if you didn’t do anything wrong, but they really won’t face any penalties from PayPal, which can be pretty annoying for sellers. So then, you should always beware of this issue and escalate the case immediately so that PayPal can give you your money back.
eBay: Open Case, Close Case, No Case
This one is a bit tricky and depends upon a few different things but usually involves sellers scamming buyers. A buyer will buy something from a seller, and the seller will then wait a little longer than the estimated ship time to ship an item. From there, a buyer will usually open a case against the seller on eBay. The seller will agree to ship the item promptly when the case is closed. Unfortunately, this is where buyers can make a huge mistake. If the buyer closes the case without waiting to get the item, then they can easily be scammed. Only a single claim can be made per transaction, so a seller can just not ship an item and keep the money to scam the buyer. Of course, the buyer then won’t be able to do anything because they closed the case. Never close a case before you receive the item if you had to open a case!
Scammers are everywhere, especially on eBay and PayPal.
Whew, that was a lot of information about eBay and PayPal scams! You have to be on your toes to avoid these scams and recognize when they are happening. Fortunately, you can avoid the majority of them by just being smart and realizing when someone is trying to dupe you. Some issues can’t be avoided, but you will usually have results in your favor if you are a legitimate buyer or seller.
For more information, visit eBay and PayPal.